If you are experiencing an installation issue while on site, please refer to the documentation available. If you still need further support, our support team can be contacted at support@levelise.com. We aim to respond to emails within 1 hour during office hours (9am to 5pm Monday to Friday).
Our support team may need to refer your question to our technical team which can take a little longer. To help us help you, please make sure you have followed the documentation and send any relevant photos to support@levelise.com, making sure you state the DRU ID, installation address, and the battery and inverter make and model.