Skip to main content
Levelise Help Centre home page Levelise
  • Home
  • About Us
  • Getting Started
  • News
  • Support
  • Contact
  • Downloads
  • Shop
  • Submit a request
  • Sign in
  • Home
  • About Us
  • Getting Started
  • News
  • Support
  • Contact
  • Downloads
  • Shop
  • Sign in
  • Submit a request
  1. Levelise
  2. General
  3. FAQs

FAQs

  • Why get a Levelise hub?
  • Levelise app FAQs
  • What is DFS?
  • I've got a battery, how do I get my Levelise Hub up and Running?
  • Will the battery degrade over time?
  • What is the Levelise hub?
  • Moving home?
  • How much money could I save in a year?
  • How to contact us
  • My App isn't working?
  • How to apply for a SEG (Smart Export Guarantee) tariff?
  • What are Grid Services?
  • Does Levelise offer a SEG (Smart Export Guarantee) Tariff?
  • Why is my export rate lower than my import rate?
  • What is the Smart Export Guarantee?
  • Does the system need to be connected to the Internet?
  • Why do I need to agree to the Grid Services Agreement?
  • Do I need to change energy supplier?
  • How to delete your account
  • When do I usually get paid?
  • Why should I keep my system connected to your services?
  • Will the offering vary in the near future?
  • How are payments calculated?
  • Can I terminate your service and is it easy?
Levelise