FAQs
- How to delete your account
- Why has SE rebranded to Levelise?
- Why get a Levelise hub?
- Levelise app FAQs
- What is DFS?
- I've got a battery, how do I get my Levelise Hub up and Running?
- Will the battery degrade over time?
- What is the Levelise hub?
- Moving home?
- How much money could I save in a year?
- How to contact us
- My App isn't working?
- How to apply for a SEG (Smart Export Guarantee) tariff?
- What are Grid Services?
- Does Levelise offer a SEG (Smart Export Guarantee) Tariff?
- Why is my export rate lower than my import rate?
- What is the Smart Export Guarantee?
- Does the system need to be connected to the Internet?
- Why do I need to agree to the Grid Services Agreement?
- Do I need to change energy supplier?
- When do I usually get paid?
- Why should I keep my system connected to your services?
- Will the offering vary in the near future?
- How are payments calculated?
- Can I terminate your service and is it easy?