Introduction
This article explains how to reset a SolaX T58 battery if you are experiencing an issue with it. Click here to identify your battery type.
Safety
Please only proceed with this process if you feel comfortable and safe to do so. We can arrange for an engineer to do this for you, but this visit will be chargeable.
Process
Step 1
Locate the fixings for the battery cover which are either side of the upper portion of the battery
(on older models this top cover will be blue).
Step 2
Remove the cover by releasing the fixing at each side of the battery (2 in total).
Step 3
Once the fixings are removed the cover will lift off revealing the power button and an additional MCB cover, you will now need to remove four fixings on the MCB cover.
Step 4
Once the MCB cover has been removed, power down the battery by pressing the power button once (when the button is flush with the frame this means it's off, when it's slightly indented in, this means it’s on). Then turn off the MCB by flicking the switch to the off position.
Step 5
Go to the Social Energy Hub and remove the small cover using the thumb screw to release.
Step 6
Turn off the left-hand battery MCB by flicking into the down position.
Your hub may have a double MCB for the battery or just a single one.
Wait for 1 minute then turn the MCB back on.
Replace the cover.
Please note: If you have been asked to update the firmware on your inverter, please do so now.
Step 7
Return to the battery and re-energise it by flicking the battery MCB back into the on position and pressing the power button once (when the button is flush with the frame this means it's off, when it's slightly indented in, this means it’s on).
Replace the covers.
Step 8
There should now be LEDs illuminated on the battery. Please take photos (or a short video of these if they are changing) and email them to support@levelise.com. We can then check if the issue is resolved.